# Hub Suggestions

Feature request: category-based email subscriptions for LP and contact lists

Hi Decile team,

We need email subscription categories. Right now, an unsubscribe is all-or-nothing. When a recipient clicks unsubscribe on one newsletter, they are removed from everything we send. That is a real problem for GPs who send different kinds of email to the same database.

What we are seeing: Several of our limited partners unsubscribed from our general newsletter because they wanted less volume. They then told us they were missing our deal and SPV emails, which they actually want. We cannot fix this on our end because the unsubscribe suppresses all future sends. The result is that LPs lose access to time-sensitive investment opportunities, and we lose the ability to reach people who would have invested.

What we are asking for: Let each account define its own email categories. Each email, newsletter, or campaign gets tagged with a category when it is created. The unsubscribe link in that email then lets the recipient opt out of that category only, or opt out of everything. Recipients should also get a preference page where they can toggle each category on or off.

Suggested default categories (based on what a typical VC or GP sends to a database):

1. New deals and SPVs: Syndicate opportunities, SPV invitations, co-investment offers, secondary deals. These are time-sensitive and often the main reason an LP stays on the list.
2. Fund and portfolio updates: Quarterly LP updates, portfolio company news, markups, exits, fund performance and milestones.
3. Newsletters and insights: Regular content, market commentary, research, podcast episodes, and thought leadership.
4. Events: Invitations, RSVPs, and reminders for LP meetings, annual meetings, demo days, dinners, and webinars.
5. Fundraising and new fund announcements: Communications about new funds, closes, and re-ups, which some LPs want and others do not.

Always-on category (not unsubscribable): Transactional and legal communications such as capital calls, distribution notices, K-1s and tax documents, LPA amendments, and compliance notices. This category should be clearly labeled so recipients understand why they cannot opt out of it. I think when we use our Gmail integration this is the case for newsletter sends?

Additional requests:

• Let admins rename, add, or remove categories, and set which are on by default for new contacts.
• Show each contact’s subscription status by category in their profile, and allow filtering and segmenting recipients by category.
• Make sure sends to a category automatically exclude contacts who opted out of that category only, rather than globally.
• Report unsubscribe rates by category so we can see which content drives opt-outs.

This would help us stay compliant, reduce list churn, and keep LPs informed about the things they care about. Happy to jump on a call to walk through our use case.

Thanks,
Brian

Need email newsletter send domain blocking, sometimes I'm emailing something about a company that I shouldn't send to certain companies if you catch my drift.

It would be great to have the ability to delete a pending application on this screen:

Bumped into a formatting issue on the investment committee tab

I'm trying to rename filenames in my data room, and there's a bug that's preventing me from doing so. When I click on the file name, it opens a new window with the document itself. It also is automatically adding a .pdf extension even if a .pdf extension is already on the filename.

Recently whatsapp is introducing usernames which means the phone field is not weird... how do you plan to work on that? Should it be a label change or more needs to happen?

We are arranging an event - a private dinner with limited seating.

We want the flow to be:

1. Invitee requests to attend
2. We either confirm or reject

However, as far as we can tell, on the event page as soon as the invitee requests to attend it will mark him as registered.

Is there any way to implement this flow?

• Field locking at closing. Hub does not have a native "lock this field after a certain event" mechanism. Nothing prevents a team member from editing the designation after it is set.
• Timestamped designation at closing. Hub tracks when records are created and modified generally, but there is no native "set this field at closing and timestamp it" workflow.
• Amendment Log with prior value, new value, reason, and author. Hub does not have a structured amendment log for custom field changes. The community has explicitly requested audit trail functionality for field edits and commitment changes, and as of the knowledge base results, it is not yet available as a built-in feature.
• LP/auditor-accessible Amendment Log. There is no native mechanism to expose a field-change history to LP data room viewers.

1. A custom dropdown field on the deal/organization record for the designation itself.
2. A notes or text field (or a pinned note on the deal) where you manually log any amendment: prior value, new value, reason, date, and name of the person who made the change.
3. A document in the LP data room (a simple Amendment Log file) that you update and version whenever a change is made, giving LPs and auditors access to it there.